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We've written some insightful, entertaining articles that span topics from support to design to content management and beyond!

This is a headshot of Shauna Ramsaroop.

A row of matches burning in succession


As we all navigate unknown waters in the world we’re living in today, there are a significant number of factors that could potentially cause you to burnout and sometimes we don’t recognize we’re doing it to ourselves. Whether it be the result of working from home around the clock, changes in childcare or lack thereof, some of us are working multiple jobs. Right now, it’s easier than ever to run ourselves to the brink of a burnout – I thought I would share some time tips on how I blow it up!


  1. Hydrate – I know this seems like a no brainer, but instead of reaching for that 2nd or 3rd cup of coffee, drink water. When I started back at REM, I was coming out of an extremely demanding job that I found I was pumping myself with far too much caffeine and not enough water. It wasn’t until one of our Sean’s and Rob said “Shauna – you need to drink more water”. They were right, something as simple as water helped reduced my headaches, gave me more energy and most importantly helped me focus on tasks at hand without suffering from caffeine dips throughout the day.
  2. Schedule “Me Time” – also known as breaks. Force yourself to get up and remove yourself from the screen time throughout the day. It’s exhausting constantly on your computer, on your phone, answering emails and phone calls, being in Zoom meetings. Be diligent in reviewing your schedule at the beginning of the day and scheduling in 5-15-minute breaks for yourself. Stand up, stretch, go for a quick walk, be conscious of how much time you’re actually spending in front of the screen and interrupt it. You’ll notice less headaches and you’ll see an increase in productivity.
  3. Breathe – I know this one may sound silly we all breathe. However, do you ever take 30 seconds to really dial in and focus on your breathing? It’s a great exercise and helps you connect your mind and body. Especially if you’re troubleshooting an issue or working on a problem take 30 seconds and pay attention to yourself breathe, take deep breaths in and out focus on your diaphragm and how it moves with each deep breath. It helps you re-centre your frame of mind and alleviate stress!
  4. Talk to your Manager/Boss – If you feel yourself burning out, odds are so is your direct report. Sit down and chat with them about it and I bet they are full of advice on how to manage your schedule, shine a light on tools that you probably forgot are available to you to help manage your time. At the end of the day, our managers want us to succeed – when we are performing at our best, business is good, and they are there to help.


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This is a headshot of Rob Matlow.

large AODA lettering with info for a free webinar in December 8


Our first AODA Webinar last week was a huge success! Thanks very much to everyone that attended!


Join us for the next free AODA webinar on Tuesday, December 8th at 9:30am.


Our AODA (Accessibility for Ontarians with Disabilities Act) certified Graphic Designers: Sean S. and Christine V. have put together an interactive presentation discussing what it is, how it affects you and your business, and its design factors. There will also be helpful resources to help make your website complaint.


This is a virtual event in Zoom hosted by The Cambridge Chamber of Commerce; please sign up in advance to get the link and details before the event.


Register to the event now by going to The Chamber’s event page.


Stay tuned for even more future webinar dates! For useful info and facts about AODA visit


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This is a headshot of Shauna Ramsaroop.

Graphic of a 3D rendering of the Coranavirus in a grey background


In previous blog posts I chose not to even type the name “COVID-19” mainly because I was exhausted of hearing about it, frustrated with the pandemic, doing my best to force a smile behind my masked face. Here we are again – amidst the second wave and although it’s not the greatest feeling, I feel like we’ve come together to make it more bearable.


How is our REM team coping? I think we’re doing a pretty great job! We are in the office (our little bubble is not open to the public) and we’re all more than 6 feet away from each other. It’s nice to feel a sense of normalcy – coming into an office in the morning and leaving in the afternoon. While in the office we sometimes need to be in closer proximity to each other, we mask up – especially in shared spaces such as our washroom and kitchen.


We’ve removed things such as shared towels and installed a hand dryer in the washroom (Thanks, Rob!), we don’t bring in shared treats, nor do we eat lunch together anymore – which I’m the first to admit I miss, but safety first! We have also been given the flexibility to work from home when needed – which is fantastic, especially for those of us with young ones. Our team really and truly has adopted a very flexible work schedule, and we are far more sensitive to everyone’s limitations which is truly a beautiful thing.


At the first sign of any feeling of being ill, we stay home and determine whether we should get tested, quarantine ourselves for two weeks and then resume back in the office.


Luckily for us we have not had an issue, we’re all still healthy and most importantly we’re here for you!


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This is a headshot of Shauna Ramsaroop.

Graphic depicting mailbox and envelopes coming out of a laptop


One of the many services that we offer at REM Web Solutions is email hosting. More often than not, our customer typically ties in Email services with their Hosting Support Package. Sometimes logging into a new email provider can be daunting, especially if you’re not overly tech savvy, don’t worry our support team is here to help you out. As our valued customers, we’re doing our best to find creative ways to best support you and are in the process of making videos that will walk you through step by step on how to set up and do certain tasks, whether email or WebWiz@rd related. Check out our first video below on how to login to your email for the first time, reset your password and set up the “Forgot your Password” functionality.


If you have any requests, please let us know and we’ll do our best to make supporting your needs that much easier!



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This is a headshot of Shauna Ramsaroop.

Collage of photos from holiday crafting event


For quite some time now, the REM team has had a lot of fun coming up with great holiday card ideas! We have thoroughly enjoyed spending time together as a team to give our customers something fun every year, and we’re beyond happy that you all have enjoyed them over the years.


This year will be no different – we promise to deliver. With second wave of the pandemic, things had to go a bit differently this year, some of us were able to gather in the office (socially distancing ourselves of course) while Christine and Ryan joined in the fun from home! In anticipation that we will likely be on lockdown for the holiday season, we decided to give our masks a little face lift, while listening to some holiday tunes.


This yearly gathering of ours has always been one of my favourites – and I’m incredibly happy that we were able to maintain this REM tradition – it may have looked a bit different, but the giggles and comradery surely brought back a sense of normalcy to our team – even if it was for a couple of hours!


Check out some pictures from our crafting event and keep an eye out for the finished product next month!


Sean McParland crafting


Ryan and Christine in a video chat


Sean Legge and his markers


Shauna crafting



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This is a headshot of Rob Matlow.

large AODA lettering with info for a free webinar


Join us on Thursday, November 19th at 9:30am for our free, AODA webinar!


Our AODA (Accessibility for Ontarians with Disabilities Act) certified Graphic Designers: Sean Sanderson and Christine Votruba have put together an engaging webinar that explains what it is, how it affects your business and its design factors with resources to help make your website complaint.


Hosted by The Cambridge Chamber of Commerce, the virtual event will be held through Zoom; please register in advance so that we can send you the link and details prior to the event.


To register visit The Chamber’s event page.


Stay tuned for future webinar dates! For more information visit


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This is a headshot of Shauna Ramsaroop.

CCW website on a computer monitor



CCW Inc. is a North American leader for custom architectural millwork and casework.  Working on projects across a diverse range of industries, including hospitality, commercial, restaurant, institutional and entertainment, we have more than 35 years of experience providing full-service solutions for interior finishes.  We pride ourselves on excellent project management, the highest level of customer service and outstanding delivery.  From warm wood designs to contemporary metal, glass and natural stone accents, every project takes into account our clients’ desire for a unique finished look that aligns with their vision and sets the stage for success.


CCW's Main Contact Person: Ian Scanling, President & CEO


No. of Employees: 42

Established: 1986

Location: Waterloo, ON


Visit CCW's website





Why did you choose REM?



We chose to work with REM on our original website about five years ago.  We liked the fact that REM is a local business in the K-W area and so when it came time to create a new website this year, REM was a natural choice.



What was it like working with REM?



Working with REM has been a great experience.  For our most recent website, we appreciated the high level of customer service and responsiveness, especially as we got closer to launching the website.  They were successful in working with our vision and bringing it to life online.  Thank you, REM – we love our new website!



They were successful in working with our vision and bringing it to life online.  Thank you, REM – we love our new website!


-- Ian Scanling, President & CEO



Learn first-hand how we can help you with your website needs.
Contact us today!


Toll Free: 1.866.754.4111

Phone: 519.884.4111




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This is a headshot of Rob Matlow.

A "Come in we're open" sign in front of a store


The Canada United Small Business Relief Fund (CUSBRF) is a grant of up to $5000 for small businesses to help offset COVID-related costs since March 15th such as PPE or website related expenses. The grant is through Canada United and is managed by the Ontario Chamber of Commerce.


As of today (Monday, October 26), there is a new application window that has opened. I encourage you to have a look at the details here:


This is a great opportunity to strengthen your business online!


Get in touch with us about updating your website with a new design, adding eCommerce or starting a website project.


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This is a headshot of Shauna Ramsaroop.

Illustration depicting various social media on a mobile phone


With an abundant number of options, it is becoming harder for us to determine which social media platforms are most useful for generating business. To be honest it can be extremely intimidating at times to choose which one is best, truth of the matter is – there is no right or wrong answer here. What it really comes down to is the time and effort that you’re willing to spend to keep your social media accounts active and trending. With all of the likes, subscribes, follows, tweets and retweets we figured we could do a little bit of research to help you make a clearer decision.


According to as of July 2020, Facebook is still the leader when it comes to the most popular social networks worldwide with over 2.6 Billion users. Coming in close in second place is YouTube with approximately 2 Billion users and not far behind is Instagram hovering around 1 Billion active users. Needless to say, with the rise of social media it’s definitely worth your while to invest in at least one if not all of these platforms. All three platforms have countless options available to businesses that not only provide you insights for free but have affordable options to level up your social media marketing game. Here are some highlights:



Facebook logo



Creating a Facebook business page is incredibly easy – it is the modern-day yellow pages that allows your business to be found by virtually anyone. You can have all contact information, post promotions, images, highlight recommendations, receive reviews and most importantly allow your community to share your businesses with their community at the click of a button. Facebook also has many additional resources that you can find useful, for example Facebook can provide you with insights such as views on your business page or you could opt into some affordable marketing programs that give you access to consumer behaviour reports, creating Facebook ads and so much more. Depending on what you require, Facebook has done a great job building tools to help your company grow.



Youtube logo



If your business is the type that can easily market visual content of the services or products you have, then YouTube may be the way to go for you. YouTube channels provide your customers clear visuals into your services, which may be of benefit to you – Realtor’s have definitely tapped into this form of marketing more recently providing top notch videos of homes for sale, construction companies taking quality videos of before, during and after projects and landscaping companies creating tutorials on how to best keep your lawns or gardens in the best condition all year round. YouTube for your business could be one of the best choices you make, however investing in producing well designed video content can be pricey, but definitely worth it in the end.



Instagram logo



This social media platform has become more popular for businesses to highlight themselves through pictures and hashtags. With social media influencers on the rise, being tagged by the right accounts, pictures and stories being shared and viewed based on hashtags that you use, Instagram’s popularity continues to grow for businesses worldwide. Not only is it user friendly - snap a photo, share it, add a little blurb and some hashtags – and your posts can show up to potential customers who commonly search, view or follow accounts that are similar to the services or products that you offer! It is also free of charge and there are options to have business accounts that provide you with limited insights including total views, profile reaches, and number of likes. If you are taking quality pictures on a constant basis this may be a great way for you to get your feet wet in the world of social media. There are options for you to pay for Instagram ads that show up on your social media feed as well!


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This is a headshot of Shauna Ramsaroop.

A bunch of polaroid photos on a table


Thoughtfully used pictures on websites go a long way. Not only are they used for decorative purposes and to spruce up the look and feel of your website. When strategically chosen and placed, images and graphics become a source of understanding the information presented on your website.


When it comes to AODA and the WCAG 2.0 it is imperative that images, videos and any content that isn’t text have some form of alternative text (Alt-Text) allowing them to be accessible to those with visual impairments. When using a screen-reader Alt Text become important so that computer programs can recognize and correctly describe images on a web page. When our designers and developers create AODA websites a significant amount of work goes into ensuring your images are correctly placed and have suitable Alt Texts attached in the code to ensure compliance.


When choosing images for your websites, our designers are sure to follow W3C’s Image Classification rules to ensure Alt Texts are assigned according to the images placed on your website. Some of the classifications are as follows:

  • Informative: Used to represent concepts or information

  • Decorative: Used to enhance the aesthetic and do not convey information

  • Functional: Used to represent functionality on the page

  • Complex: Used to simplify the representation of complex data


Our Customer Success Team will ensure that moving forward when you’re updating your websites, you are prepared to make use of our tools to easily update/add Alt Text to any images that you place on your website moving forward. This way you’re ensuring that images are accessible to those with visual impairments or those with other various disabilities.


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Shauna Ramsaroop
November 25, 2020
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Rob Matlow
November 24, 2020
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Christine Votruba
July 28, 2020
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Ryan Covert
July 26, 2019
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Sean Sanderson
July 23, 2019
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Matt Stern
July 16, 2019
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Sean Legge
June 28, 2019
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Sean McParland
June 28, 2019
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Todd Hannigan
November 13, 2018
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