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We've written some insightful, entertaining articles that span topics from support to design to content management and beyond!




This is a headshot of Shauna Ramsaroop.

Illustration of a phone with store-related things coming out of it

 

There is no doubt that with the pandemic businesses have made a shift towards providing products and services online. Whether your company has built a hybrid model, or you’re operating solely online, here are a few tips provided by Big Commerce to help you start and stay afloat:

 

Learn from your customers.

As you grow your business, listening to feedback from your customer base is crucial.

It can be easy to weed out negative feedback, but the truth is, both positive and constructive criticism can bode well for your business.

 

Prioritize customer support.

Prioritizing customer support gives your business the chance to turn unhappy customers into loyal ones. If you can be there in a pinch, you can relieve the issue and deliver your brand promise.

 

In addition, high quality support can often lead to more brand awareness and brand loyalty and trust. Sammy has found that “with brand trust comes social media tagging between groups and good word of mouth.”

 

Stay focused on your niche.

When you begin a new business venture, it’s easy to get excited and want to tap into different markets. But, spreading yourself too thin can result in missed opportunities to capture an engaged audience.

 

Dan Kogan, CEO at 1Digital Agency shares what he believes small business owners should focus on as they grow their brand.

 

Deliver an experience your customers won’t forget.

 

Think of some of your favorite brands, what is it about them that keeps you loyal?

 

The customer experience.

 

Customer experience has a domino effect. If you do it well, you will see a boost in positive brand awareness, traffic, and loyal customers to your online store.

 

Be time-efficient.

As you grow your business, you must use your time efficiently. To help you do this, look to technology and automation.

 

Think omnichannel.

Omnichannel strategies are on the rise, and it’s no surprise.

 

In 2020, customers are shopping in more places. On your eCommerce store, on Amazon, on Instagram…the list goes on.

 

To make sure you are building brand awareness and offering more flexible options for your customers to purchase your products, start developing an omnichannel strategy.

 

Find a balance.

Buckle up for long nights and early mornings, celebratory wins and trips back to the drawing board. Owning and running a small business takes hard work.

 

Don’t fear larger, more established competitors.

You’re fresh meat in a competitive market. That can feel pretty intimidating.

 

Remember, you’re introducing new products into the market because there is a need for them. You have something that your competition lacks.

 

Take an organized approach.

Keeping every part of your business organized will keep functions running smooth.

 

Scott Ginsberg, Head of Content at Metric Digital, shares that his “personal mantra for knowledge management has always centered around one principle: If you don’t write it down, it never happened.”

 

Writing ideas down will help you brainstorm different options for your business, and keep your priorities in check.

 

Choose your battles wisely.

Just like your personal life, it’s important to choose your battles wisely.

 

Starting a business and experiencing growing pains can be stressful. Focus on your most valuable assets and plans to stay steady on the path to success.

 

Build a team.

While you may be very passionate about your business, you won’t achieve success by going about it all on your own.

 

When Kim Terry, CEO at Subscription Systems LLC, began her business, she learned that she needed to rely on both human and technical resources to achieve her dream.

 

Learn to be flexible.

Being flexible allows you to be a better listener to your customer base, be adaptable to change, and always be ready to embrace what’s next. This will keep you ahead of the game.

Be true to your business.

 

Don’t follow the crowd.

When you sought out to start your own business, you did so because there was something missing in the market. By staying true to your passion and purpose, you will be able to communicate your genuine and organic message to your customers.

 

Tessa Wuertz, Director of Marketing & Partnerships at efelle Creative, believes success comes from authentically made brands.

 

Be the best at what you do.

For a couple of moments, forget about the competition, the state of the market, the small details in your logistics strategy.

 

Come back to your purpose and brand purpose. Your goal should always be to be the best at what you do. When you look at the big picture and ask yourself how to be the best at what you do, you will find that your priorities arrive much easier.

 

Think holistically.

Look at your business as a whole — how do you tie together your brand message and experience? How does it connect?

 

Be passionate in everything you do.

The reality is owning a small business is no easy task. Being passionate about what you do, the products you sell, and the customers you do business with will help give your business purpose and a drive for growth.  

 

This emotional connection and drive will keep you having fun in your day-to-day journey to success — and extend in to how you manage your business.

 

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This is a headshot of Shauna Ramsaroop.

Doodle of marketing related things in a dark background

 

As we’ve discussed in previous marketing blogs, having a detailed buyer persona is incredibly important when building out your marketing plan. One of the characteristics that you should be identifying is what generation does your customer fall into. The differences in buying habits of each generation are crucial in understanding your potential customer. It allows you to tailor your marketing and business plan increasing adoption rates.

 

In this blog we’re going to look at Generation X, Y, and Z’s. Entrepreneur.com has done a wonderful job highlighting the key factors in defining each generation and their buying habits”

 


 

Generation X

“People of this generation were born from 1965 to 1982, according to the Organization for Economic Cooperation and Development (OECD). They are between 56 and 40 years old.

 

It is a generation that has been held back by constant economic recessions and unemployment. This has led to a delay in their emancipation and economic independence.

 

This generation experienced the first transformations to the "traditional model" of families - birth control, divorces and households headed by single mothers - as well as the fight for the civil rights of the violated groups and the principle of gender equality.

 

They are children of baby boomers and they are parents of millennials. This generation has an X that represents, above all, the idea of indefiniteness.”

 

How to Advertise to Generation X

According to Salesfloor:

“Gen X prefers honest explanations of product usage and trusts clienteling techniques that cater to their own habits. When marketing to Gen Xers, it’s critical to make products and services especially visible and accessible online by using SEO strategies to optimize their research and an active social media presence to demonstrate a personable and authentic brand image. Digitally, email is one of best channels for reaching out to this generation. Gen Xers check emails on a regular basis and are more likely to respond well to personalized offers based on their previous purchases. Like Baby Boomers, Xers also rely on quality customer service for brand loyalty as they see store associates as people who can relate to them on a consumer level and relay the best options for their purchases without an upsell.”

 


 

Generation Y

“The millennial generation. It is made up of people born between 1981 and 1996, according to Pew Research. They are between 40 and 25 years old and are true digital natives.

 

Millennials are the children of baby boomers and GenX. It is more difficult for them to become independent than for people of other generations. They tend to buy what they want even with few financial resources.

 

This generation witnessed the arrival of the Internet in homes and the expansion of its educational use, as well as the arrival of devices such as smartphones, laptops and tablets.” (source)

 

How to Advertise to Generation Y

“You should keep in mind that they are the most economically active audience today, and that they also like to read. Therefore, contact with them should be through articles, instructions for choosing a product, reviews and descriptions of various services.

 

Generation Y representatives value the opinion of recognized personalities, so if a brand invites a popular specialist to its advertising integration it will be successful.

 

Generation Y internet users love their egos, so personalization is an effective strategy for them. In this way, companies have to worry about addressing the recipient by name, remembering their order history, and making personalized offers.” (source)

 


 

Generation Z

“Better known as Centennials, they are the people who were born after 1996, until 2012. They are the children of the Millennial generation. They do not know the world without screens, digital social networks or smartphones, so they are always connected, they are multitask and multiscreen.

 

They feel like citizens of the planet , they believe that what one does, institutions and companies included, affects everyone, they are aware of the problems of society and that each one must help solve them and they are hyper-connected, but at the same time they feel alone.” (source)

 

How to Advertise to Generation Z

“Catering to Gen Z’s online expectations by providing consumer-generated content is crucial for retailers, because not only do these teens respond extremely well to word-of-mouth, but they actively participate in it as well. Spivey claims that 40 percent of Gen Zers give online reviews “very often,” which in turn encourage others within their generation to purchase products. In this sense, Gen Z consumers sharing brand content on social media can easily be considered unofficial brand ambassadors.” (source)

 

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This is a headshot of Rob Matlow.

Illustration of pumpkin pie, pumpkins and autumn things

 

Have a safe and happy Thanksgiving weekend from all of us at REM!

 

Just a reminder that our office will be closed on Monday, October 11 and will reopen on Tuesday, October 12.

 

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This is a headshot of Shauna Ramsaroop.

NV Piping Systems website on a computer monitor

 

About

NV Piping Systems is a specialist in the fabrication of custom stainless steel pressure piping within the industrial water segment. They supply class-leading water treatment companies with high-quality finished products to meet the ever-growing demand for clean water.

 

Main Contact: Vuk Vujevic, Owner

 

No. of Employees: 20

Established: 2007

Location: Guelph, ON

 

Visit NV Piping Systems' website

 

 

Q:

Why did you choose REM?

 

A:

We had a very positive initial conversation with Rob Matlow on the general concept idea for our new website that led us to choose REM Web Solutions.

 


Q:

What was it like working with REM?

 

A:

It was a fantastic experience working with REM from both a creative standpoint with Christine for both our new logo and website and a technical overview with Todd with using WebWizard – I was impressed with their customer focus and attention to detail, great job!

 

 

I was impressed with their customer focus and attention to detail, great job!

 

- Vuk Vujevic, Owner

 


 

Learn first-hand how we can help you with your website needs.
Contact us today!

 

Toll Free: 1.866.754.4111

Phone: 519.884.4111

Sales: [email protected]

Support: [email protected]

 

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This is a headshot of Shauna Ramsaroop.

Top down view of a hand picking from 3 different smiley faces

 

As businesses start, scale, and grow during the pandemic a need for an online presence is becoming increasingly important – we’ve discussed the benefits of this in previous blog posts. Finding the right company for your needs whether they are website design, photography, content creation, social media strategies etc. can be a tiresome task considering there are thousands of options to choose from when completing a simple Google search.

 

As you sift your way through the endless options available to you, you may find companies that offer services to assist you by cultivating a “team” of companies to provide you with the multiple services that you seek. Here’s the thing, by having a middleman you’re handing releasing control and placing into the hands of individuals who don’t necessarily view your needs as a priority.

 

We have noticed more recently that businesses in the Waterloo Region are being targeted by companies such as bark.com who offer up services like those mentioned above. If you’re looking to build a new website for your company and start a marketing campaign, we highly suggest that you veer away from companies like this. Why? After looking up reviews on this specific company, customers who have invested in them have made some pretty alarming reviews about how terrible the experience has been for them, here are a few:

 

“I purchased a number of credits to hopefully get more pet sitting clients. I have not received any clients and feel that the product I was sold was not actually what was advertised. Bark.com guaranteed return on investment, and I have yet to see any clients. When I asked for a refund, I was told that the company does not offer any refunds, despite their "satisfaction guarantee." I also tried to end a free trial subscription, but was forced to fill out a form. I have not heard anything back from the company about the cancellation. I want a refund of my money as well as a confirmation that my subscription is cancelled.” (source)

 

“I purchased credits from Bark.com for video productions "gigs." These credits cost me around $200 a year ago. The leads that were sent to me never responded back to me. It was as if they were fake leads. I can't confirm that, but I just know I used up all of my credits and never had a single lead respond back. So, I stopped using Bark and had not had any contact with them for a year. Today while doing my bills and looking at my bank account I noticed that Bark had taken out $30.25 last month and $30.25 this month for a pro subscription that I had never signed up for. I called them and they refunded me this month's payment, but they told me it was my fault for last month's payment. I had no idea about this "Pro" account. I asked them to delete my account and remove my credit card information. They refuse to reimburse me for last month's payment. This company is running a scam and they need to be held accountable. A class action lawsuit is needed hault this companies’ theft.” (source)

 

These are only two issues of pages of complaints that have been posted by the Better Business Bureau. As you start planning your website, we definitely suggest doing your research and reach out to companies that you may feel are a good fit for you. After 20 years of website services to businesses of all sizes, in the Greater Waterloo Region we know a thing or two to help you along the way. Each one of our sites are custom designed and built to meet your requirements, our marketing team is here to work WITH you to help you generate leads through a thoughtful and meaning full branding strategy.

 

In addition to our expertise, unlike companies such as bark.com, we have a support staff to guide you along the way, you call, we answer. If something isn’t working for you, we’re here to help you re-evaluate and advise you on industry best practices. When it comes to your website, you definitely don’t want to cut corners, I like to say – it’s your business’s resume, it should be the best that it can be and work for you. Our team at REM Web Solutions takes pride in what we do, our customers and their success always come first.

 

If you’re in the Region of Waterloo (Kitchener, Cambridge, or Guelph) and you’re looking to create a new website, start a marketing campaign, boost your digital presence and branding strategy feel free to reach out to us!

 

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This is a headshot of Shauna Ramsaroop.

Block letters on a table that say content is king

 

Entrepreneurs in the digital era are starting to master the ability to communicate with their potential and existing customers through social media platforms. Applications such as Instagram, Twitter and LinkedIn have cultivated ways that allow business owners to share images, short thoughts and customer reviews with simple imagery and text. Digital marketing strategies are at the front of the battle lines as they should be, however it’s important that we don’t forget the importance of writing, although it is easy to say a picture is worth a thousand words, words are in fact still words and are incredibly important for your business.

 

As an entrepreneur knowing how to write can be a pivotal skill for your business. Communication is key, being able to craft information about your business in text is more important now than ever. You’ve heard the saying “Content is King” and that includes written communication, whether it’s on your website, social media platforms, emails – it’s crucial that your text is being crafted in conjunction with your brand.

 


 

Nick Wolny, Founder and Consultant at Hefty Media Group recently wrote a blog post on this exact topic and he presented some tips and tricks on how writing as an entrepreneur can be useful:

 

Learn the tools of the trade 

Author Natalie Canavor put it best when she wrote “You are what you write these days.” 

As a business owner, nothing will lessen your credibility faster than poor writing. And unless you discover you have a natural gift for words, you'll likely find yourself struggling in the early days. A reputation for bad writing is hard to shift, so save yourself time and stress and learn the tools of the trade.

 

Headline construction, copywriting, email marketing and storytelling are all important levers for growing an online business. The investment of even a few hours to master the basics will pay you tenfold throughout your career.” (source)

 

Crafting messaging in a clear and concise way will help you communicate your thoughts to your customer, learning how to construct informational communication is extremely important, as Nick states, take the time to truly master the basics before you start communicating with your customers.

 

Write like the expert you are

"… In the real world, I was comfortable, confident even, talking about my business and offering advice to others. But when it came time to put those thoughts into words to be shared online, I felt cluttered. This lack of confidence manifested itself in the form of apologetic, passive writing that served neither readers nor clients.

 

Then one day, someone reached out and thanked me for a tutorial-style blog post. They appreciated not only the information and insights I shared, but also the way I shared them and peppered in personality along the way. It dawned on me at that moment that being an expert doesn’t have to mean being the best in the world. It simply means you have insights and perspectives about your industry that are valuable to others. It’s your duty to share these insights, and as a bonus you’ll see a credibility boost along the way.” (source)

 

Remember, you’re the expert in what it is that you do, and this should be communicated clearly on your website, social media, and blogs. Brag about your knowledge and what problems your products and services solve in text.

 

Lean into your personal journey

"… Get a little vulnerable and share with us how it’s really going. Show us some nitty-gritty behind-the-scenes insights from your business. Allow your audience to see your highs and lows and experience them with you. Providing this context is an effective way to get your audience engaged with your content and, more importantly, related to you on a more human level. 

When you truly connect with your audience and capture their attention, your business will grow. As John Kotter and James Hesket write in their book Corporate Culture & Performance, companies that can demonstrate their values through storytelling outperform their counterparts in both stock price and profit performance.” (source)

 


 

At REM Web Solutions, we take pride in building relationships with our customers, we relish in being a team that that is personable, and accessible. We share who and what we are collectively and individually and in my opinion it’s one of our best features as a company. In all forms of communication, we share strengths, journey and roadblocks with our clients and in turn our clients feel comfortable and trust us. Whether it’s content on our website, virtual training sessions and day to day communications the written components of our day-to-day life reflect who we are and builds the trust we have with our clients.

 

If you’re looking for ways to re-craft your communication, please feel free to reach out to us, we are experts in marketing, communicating and developing plans and strategy to help you use your words to generate profit!

 

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This is a headshot of Shauna Ramsaroop.

Young woman managing her small business with a laptop

 

There is no doubt that the pandemic really turned everyone’s lives upside down, but one the groups of individuals that took the brunt of the pain were professional women. The retail, foodservice and hospitality industries are predominantly made up of female employees with COVID-19 forcing restrictions on these industries, more women were forced to function on a significantly decreased income.

 

In addition to restrictions in the industries mentioned above, the move to online learning for children and students required parents to be at home and adjust their lifestyle to take on more roles and responsibilities when it came to educating their children.

 

According to Business Development Bank of Canada (BDC):

“The federal government has provided more than $52 billion in emergency relief support including programs for businesses but in many cases, the size and structure of women’s businesses made them ineligible. Statistics Canada confirms that the impact of COVID-19 has been highest on those with under 20 employees and in service sectors.”

 

Although women have struggled significantly throughout the pandemic, they have perpetuated a movement silently and are showing resilience and growth. With more women staying home and creating ways to make an income, we’re seeing a significant growth in women entrepreneurs, and this is a great thing.

 

The Women Entrepreneurship Strategy spearheaded by the federal government agrees as well:

“The full and equal participation of women in the economy is not just the right thing to do; it's the smart thing to do.

 

Studies show that by advancing gender equality and women's participation in the economy, Canada could add up to $150 billion in GDP. Only 16% of Canadian small and medium-sized businesses are owned by women, and the Government of Canada is working to change that.
 

The government is advancing women's economic empowerment with the first ever Women Entrepreneurship Strategy (WES), a more than $6-billion investment that aims to increase women-owned businesses' access to the financing, talent, networks and expertise they need to start up, scale up and access new markets.”

 


 

With the Federal Government rallying to aid women entrepreneurs, you’ll find there are a lot of resources available to you to help in all stages of starting your small business. I came across a fantastic list of resources from Unlimited Mississauga’s website:

 

 

Resources for Women Entrepreneurs

 

Women Entrepreneurship – Pandemic | Resources, funding & support

  • COVID-19 – Resources for Women Entrepreneurs in Canada – wekh.ca

  • Government of Canada to Invest $100M to support women impacted by the pandemic  – canada.ca

  • Economic Insights | Women-owned Enterprises in Canada – www.150.statcan.gc.ca

 

Women Entrepreneurship Strategy

The Government of Canada is advancing women’s economic empowerment with the first-ever Women Entrepreneurship Strategy (WES) to help women grow their business through access to financing, talent, networks and expertise.

www.ic.gc.ca

 

Women in Business Guides

The Government of Canada provides guides for women entrepreneurs to start, manage and grow their business; including financing, business planning, support groups, regulations and taxation, and inspirational stories.

 

Grants, Financing and Funding For Business Women

The Government of Canada provides links to resources for women entrepreneurs to access funding to capitalize on opportunities, diversify markets and grow on a global scale.

 

Business Women in International Trade

The Business Women in International Trade (BWIT) program of the Trade Commissioner Service (TCS) helps open doors and opportunities for Canadian women-owned businesses to successfully expand into global markets. BWIT offers women-focused trade missions, funding and financing, exporting advice and support and international contacts and opportunities.

 

Export help for Canadian Women

www.tradecommissioner.gc.ca

 

Business Women in Technology

Business Development Bank of Canada (BDC) offers the BDC Capital’s Women in Technology (WIT) Venture Fund, helping support and grow great women leaders in tech and in venture, including offering direct investments, hosting international trade missions, networking and workshop events, and more.  In the first year of investments, the fund almost tripled to $200 million, making it the largest venture fund of its kind. In addition to the WIT Fund, BDC committed to supporting women entrepreneurs and has earmarked $1.4 billion in lending for women-led businesses by 2021.

 

Women in Technology (WIT) Funding – bdc.ca

 

The CanWIT (Women in Tech) Group is a GLOBAL Forum for women professionals to connect with peers, share knowledge, promote research, collaborate and seek suggestions and advice on career advancement and business growth in the high-growth technology sector.

 

CanWIT (Women in Tech) networking group – cata.ca

 


 

As you start to build your strategy, and are looking for ways to promote your services, feel free to contact REM Web Solutions, we can help you design, build, and market your products and services digitally – through website design, digital marketing and so much more!

 

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This is a headshot of Rob Matlow.

Red and white balloons floating in a red background

 

Have a safe and enjoyable Labour Day long weekend from all of us at REM!

 

We will be closed on Monday, September 6th and will re-open on Tuesday, September 7th.

 

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This is a headshot of Shauna Ramsaroop.

Young business man looking at a laptop

 

The blogosphere that exists online is massive, which is fantastic news for you as a small business owner. Blogs are great for sharing things about your business, but they are also great to use as resources to help your business grow.

 


 

According to Feedspot, these are the Top 10 Canadian Business Blogs and Websites:

 

 

The Canadian Business Journal

“As the cornerstone publication of George Media Inc., The Canadian Business Journal (CBJ) is sent digitally each month to 30,000 individual senior executives in Canada. The CBJ - written by Canadians, for Canadians - is essential reading for Canada's top business leaders who want to stay informed of current business news, industry topics and trends. The magazine offers readers a glimpse into major Canadian industries including construction, energy, food and drink, healthcare, manufacturing and more, through comprehensive profiles of successful Canadian enterprises.” (source)

 


 

Futurpreneur Canada

“Futurpreneur Canada has been fueling the entrepreneurial passions of Canada’s young enterprise for two decades. We are the only national, non-profit organization that provides financing, mentoring and support tools to aspiring business owners aged 18-39. Our internationally recognized mentoring program hand matches young entrepreneurs with a business expert from a network of more than 3,000 volunteer mentors.” (source)

 


 

Merchant Growth

“We are Canada’s fastest and most friendly alternative financier. Our innovative approach blends thoughtful customer care, complete transparency, and the latest technology to provide fast accessible financing to small businesses in Canada. Our mission is to bring business owners the most convenient and accessible financing experience.” (source)

 

“The Merchant Growth blog has been created to provide you with tips, tricks, general information and things that might help from industry experts.”

 


 

Mentor Works

“Mentor Works provides the critical pathway to connect businesses with government funding resources to foster innovation, productivity improvements, and as a result create new jobs and wealth in Canada. Our involvement is the key determinant in the simplification of government funding processes to leverage maximum cash for strategic growth.” (source)

 


 

GoForth Institute | Canadian Entrepreneur Training

“Most small businesses fail. Why? Because most entrepreneurs lack small business skills. In 2009, GoForth Institute launched Canada’s leading online entrepreneurship training program to solve this problem – affordable, convenient, comprehensive small business skills training delivered to every corner of the nation. Over 10,000 entrepreneurs have used GoForth education to help them “know what they don’t know” about running a small business.” (source)

 


 

CorePro8

“After spending over 15 years as a tax accountant, Coreina Hubert and her team have rescued countless small business owners from the dreaded mistakes of starting up their own business. Over that time, she kept seeing the same pit falls that new entrepreneur find themselves in and decided to create a solution to the ultimate business startup problems.” (source)

 


 

Ontario Business Central

“We are excited to support entrepreneurs and business owners to cultivate ideas and dreams into reality for business start-ups and growth within Canada. Our mission is to provide the easiest, most informative online experience to start a business, whether you are looking at registering or incorporating a business.” (source)

 


 

Hustl.works

“We're empowering entrepreneurs to market themselves and their online businesses authentically and help you learn, build and grow your online business through the entrepreneurial lifestyle, branding, marketing best practices, email marketing, and social media marketing. Check our News or Money blog, plus, get exclusive coursestools, and more.”

 


 

Canadian Women’s Chamber of Commerce

“CanWCC is Canada's first chamber of commerce for women business owners. It is a powerful network of female entrepreneurs advocating for equality in business.” (source)

 


 

REM Web Solutions

Shameless plug, I know. The reality is, we do a lot of leg work to inform our community about industry specific topics and how we can help, and how others can help you make the most of your digital strategy. Parooze through our blog posts, there’s a lot of valuable resources available to you.

 


 

In conclusion, blogs can be an absolutely fantastic resource for you and your business, there is a lot of information out there that can help guide and educate you as you start and grow your business. If you don’t have a blog yourself, we definitely suggest that you do! You’re an expert in what you do and there are lots of people out there trying to find solutions to the very problems that you fix!

 

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This is a headshot of Shauna Ramsaroop.

Matbridge Investments website on a computer monitor

 

About

Matbridge is a forward-thinking and nimble invest firm with a diversified portfolio, intent on supporting small businesses, acquiring established businesses and investing in real estate developments. In addition to providing financial support, Matbridge’s unique approach includes a focus on enhancing their business relationships through supportive value-added expertise and leadership support. With an extremely successful business pedigree, the active role they take in the companies and projects they undertake, including guidance support, management oversight, strategic development and financial support, has continued to deliver financially sound and successful investments and projects.

 

Main Contact: Matt Schlotzhauer, Vice President

 

No. of Employees: 5

Established: 1996

Location: 20 Erb Street West, Suite 1202
Waterloo, ON N2J 1R1

 

Visit Matbridge Investments website

 

 

 

Q:

Why did you choose REM?

 

A:

We chose REM after an online search and an initial introductory meeting with Rob Matlow. REM did our first website, which we were very happy with, so it was a very easy decision to use REM again for our latest website update. The quality of websites REM produces is second to none and as passionate KW residents we love to support local small businesses.

 


Q:

What was it like working with REM?

 

A:

Working with REM is awesome. The whole process is so organized and stress free for the client with the client dashboard and very clear communication on timelines. The REM staff is phenomenal. Rob, Christine and Shauna have all been very accommodating and are extremely skilled in their respective positions. We would recommend REM to anyone looking for web design services.

 

 

Working with REM is awesome. The whole process is so organized and stress free for the client with the client dashboard and very clear communication on timelines.

 

- Matt Schlotzhauer, Vice President

 


 

Learn first-hand how we can help you with your website needs.
Contact us today!

 

Toll Free: 1.866.754.4111

Phone: 519.884.4111

Sales: [email protected]

Support: [email protected]

 

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Contributors

Shauna Ramsaroop
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Rob Matlow
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