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We've written some insightful, entertaining articles that span topics from support to design to content management and beyond!




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Sweet Cheat's website on a computer monitor

 

About

Tiny Toad Creations Inc. began as CEO Amanda Carroll's personal mission to provide her friends and family with tasty treats that did not contain sugar. Not being satisfied with the sugar substitute options available, she researched and discovered monk fruit, a tiny gourd appreciated for hundreds of years in the Philippines for its sweet taste. The sweetness comes from an antioxidant, Mogroside V, which does not impact blood sugar levels. Today Tiny Toad Creations is pleased to offer three Sweet Cheat Products: Spoonable Monk Fruit, Chocolate Milk, and Hot Chocolate, all of which contain minimal ingredients, are vegan, gluten-free, dairy-free, and naturally sweetened with monk fruit.

 

Sweet Cheat's Main Contact Person: Chrissy Vanderkooy, Director of Operations

 

No. of Employees: 3

 

Location: 92 King Street S, Waterloo, N2J 1P5

 

Established: 2017 after which Amanda spent over a year in Research and Development; we started actively selling in November 2018.

 

Visit Sweet Cheat's website

 

 

 

Q:

Why did you choose REM?

 

A:

We chose REM Web Solutions because members of our team had worked with them before on previous projects and were very pleased with the results. Also, because you have a great reputation in the KW area for delivering quality work at an excellent price point.

 


Q:

What was it like working with REM?

 

A:

We had a wonderful experience working with REM. The initial discussion and intake form allowed us the opportunity to communicate exactly what we were looking for. The designers interpreted our needs and created something beautiful and beyond our expectations. We received excellent training and support and without exception everyone we have dealt with at REM has been friendly and service-oriented. Overall, a fantastic experience!

 

 

Without exception everyone we have dealt with at REM has been friendly and service-oriented. Overall, a fantastic experience!

 

- Chrissy Vanderkooy,
Director of Operations

 


 

Learn first-hand how we can help you with your website needs.
Contact us today!

 

Toll Free: 1.866.754.4111

Phone: 519.884.4111

Sales: sales@remwebsolutions.com

Support: support@remwebsolutions.com

 

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Banner with It’s time to adjust... We can help keep things business as usual headline with laptop, credit card and shopping bags to convey online transactions.

 

It’s time to adjust...

We can help keep things business as usual.

 

While your customers are taking a break from visiting your physical store, let us help keep your business thriving with online transactions through our easy, affordable eCommerce solution.

 

Call 519.884.4111 now for a free consultation. We can get you up and running in no time!

 

CONTACT US TODAY

 

 

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Out of the interest to protect our staff, clients and general public, we will be working from home until further notice.  Rest assured, we have all the technology in place to continue to run at 100% capacity.

 

If you need any assistance, please call 519-884-4111 or email support@remwebsolutions.com as usual.

 

Please stay safe.

 

REM Web Solutions

 

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Your business’s website is designed to enhance awareness of your brand, garner sales, engage with your prospects, and showcase your products and services. Social Media tools go a long way toward accomplishing these goals.

 

Social media tools provide an easy way for prospects to connect with you. Those strategically placed, clickable icons on your page allow them to connect with you across all your social media channels - with one click of the mouse.

 

  3D letters spelling out Social Media

Social media tools make it easy for existing clients to share your expertise with potential clients. One of the most valuable social media buttons on your website is the one that says 'share' or 'forward'. Your clients can easily share blog posts, newsletter sign-ups. and other valuable content. Tweetables are another easy method of sharing insights and quotes right from your website.

 

Social media tools are a great way to increase website traffic. These tools help direct people to your website, newsletter, blog, and service or product links. Social media should enhance, not detract from, your website.

 

Social media tools increase your SEO rankings. Social media tools help increase your SEO rankings. This, in turn, increases your search engine rankings and drives traffic right back to your website.

 

Social media offers many valuable benefits to help grow your business, increase awareness of your brand and boost sales. Using them to learn more about your target market and engage with your audience is part of a strategic marketing plan.

 

Make the most of your social media tools and icons today and watch your business grow tomorrow. Contact us today to see how we can help.

 

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Sean M. and Todd working together

 

If you have just started a small business, you have probably gone through the traditional checklist of keys for your success such as having a great product, a great staff, procuring the necessary licenses, and of course having the financial means to operate the next year. If you are serious about your business taking off, you might have dug deeper and even took the time to develop a strategic plan for growth, a marketing plan, and launched your social media accounts.

 

Out of all those crucial markers, however, one of the most important to have in 2020 is a great website for your business. Local businesses often overlook a web site because they feel their customers already know them, but this is an extremely short-sighted view. The internet has expanded customer bases from those in towns like Kitchener, to those in cities across the world. The way people look for products is heavily reliant on internet searches so if you do not have a web presence, you are invisible to thousands of potential customers.

 

Another belief that people still think of when considering developing a web site is that web design is a timely and complicated process. This just simply is not the case anymore thanks to user-friendly web content management systems such as WebWiz@rd™ made by REM Web Solutions, a Kitchener-based Web Design & Development company. Many customers without any experience in web design have found that managing a website is a simple process that will not occupy as much of their time they thought it would.

 

REM Web Solutions has made web design simple and quite fun once you allow yourself to get creative. If you are ever in Kitchener, you should stop by and meet the team yourself to learn more.

 

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Businesses often focus on ways to grow their business, promote their brand and increase profits, but providing excellent customer service can help accomplish all these goals with little to no extra cost or training.

 

Build loyalty with great experience for your customers.

 

People don't pick businesses based on product or price alone. The experience they have at your company can be the difference between loyal repeat fans and ambivalent customers. Ambivalent customers are quick to jump onto promotions and discounts offered by competitors. But loyal customers stick with your brand because they know they can expect high-quality service.

 

Building your reputation is key to your business's long-term sustainability. Done very effectively, customers will spread the word about your company and bring in new customers without any additional marketing from your end.

 

Customer service pays off

 

Building loyal customers who continue to patronize your business and bring in new customers only helps your company grow. Businesses rely on repeat customers to stay competitive. Customer service is one of the best ways to engage customers in your brand and encourage them to come back.

 

  a woman shaking a man's hand

 

Exceptional customer service is a simple but highly effective way to help your business stand out. While competitors might rely on flashier products or dramatic promotions, your company can steadily build a business with consistent customer service.

 

Customer service is especially important for small businesses.

 

Large corporations or big box stores can afford to offer the lowest prices with their high-profit margins and cheap manufacturing practices, but friendly customer service can eliminate customer reservations about slightly higher prices. Many consumers are willing to pay a little extra for products or services from a local business, especially when they provide a comfortable, welcoming atmosphere.

 

While researchers haven't quite proved that excellent customer service boosts employee morale, the two are related. Positive feedback from customers results in better morale, which leads to more - or even better - customer service. Psychologists name motivation and performance (including customer service) as a sort of chicken and egg conundrum. We may not be sure which came first, but the presence of one usually draws in the other.

 

For more information on how to keep your business competitive, including customer support, web design, and marketing strategies, contact us at REM Web Solutions.

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WRFN's website on in a computer monitor

 

About

For families of children with special needs in Waterloo Region, Waterloo Region Family Network is the most broadly resourceful organization because: we are built by families, for families; we don’t require a diagnosis or criteria for eligibility; we provide resources and facilitate meaningful connections for families of all life stages. Our overarching purpose is to serve the family to support the child.

 

WRFN's Main Contact Person: Sue Simpson, Executive Director

 

No. of Employees: 7

Established: 2009

Location: Kitchener, ON

 

Visit WRFN's website

 

 

 

Q:

Why did you choose REM?

 

A:

We liked REM’s personable approach. When we reached out for a quote they asked to meet in person so they could fully understand what we needed from a new website. REM clearly explained what could be done and at what cost. We also appreciated that they provided a Not for Profit Discount.

 


Q:

What was it like working with REM?

 

A:

It was a pleasure working with REM! The team we worked with was extremely professional, supportive and always quick to reply. They were patient with us and took the time to understand how we needed our new website to function. They also provided training for our team that was geared to our level of understanding! Not only was REM great to work with while they developed our website, they have continued the same level of customer service with any ongoing support we’ve needed.

 

 

It was a pleasure working with REM! The team we worked with was extremely professional, supportive and always quick to reply. 

 

-- Sue Simpson, Executive Director

 


 

Learn first-hand how we can help you with your website needs.
Contact us today!

 

Toll Free: 1.866.754.4111

Phone: 519.884.4111

Sales: sales@remwebsolutions.com

Support: support@remwebsolutions.com

 

This is a headshot of Brad Anderson.

Person using a laptop and looking at photos

 

Picking which images you want to go on your website can be an extremely daunting task, but these days it does not have to be. Whether you are looking for custom images taken just for you, stock photography which you select and purchase as you desire, or even free and open source imagery readily available at the click of a button, it has never been so easy to find the images that will be perfect for your site.

 

Hiring a Photographer

A major factor in what type of images you will want is going to be your budget. Having a photographer come and take photos for your website can be extremely expensive, however generally yields the best results. You will have images which speak perfectly of your company, will often include images of your building and staff, and can have exactly the look you desire as you can ask specifically.

 

Royalty Free Stock Assets

If you are on a bit of a smaller budget, but still want something special, there are many websites which sell “stock” photographs for a set price. These photos are not unique as anyone can buy them; however, they are very unlikely to crop up often as they are copyright protected and cannot be freely taken. They are also often as high quality as if you had hired a professional, they just won’t be specific shots of your company. This works well for home businesses or businesses with no physical location, as they generally get better results this way and do not need to show their locations through photograph.

 

Open Source Imagery

If you are on an extremely tight budget and absolutely cannot spend money on images, there are free and open source photographs available to anyone online. While many of these are still quite high quality, be aware that they will be extremely pervasive throughout the internet for the pure fact that they are free. This may cause many users to recognize your images from elsewhere and this may put a negative reflection on your website or business.

 

Thanks for reading about how to pick images for your website! If you need a hand with anything website related, reach out to us.

 

Contact Us

 

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Man standing in front of whiteboard

 

So, you have just launched your new website and have had some time to digest things. Now what? The thing about your website is that it should never stop evolving and getting better as time goes on. If you can make an improvement to the site that will benefit your user in some way, this should always be done and can only help your brand or product.

 

Make Your Website User-Friendly

A common first place to start is where you can link within your own website so that users can navigate a little bit easier. It is all well and good to have links in your navigation, but you are going to want to place convenient links and buttons throughout your content as well. A good place to make sure you are sending people frequently is your contact or your products/services pages.

 

Remove the Clutter

Another thing to do is make your website more detailed gradually. This can be tricky as you will want to “hide” your more comprehensive information that can bog a new reader down beneath or behind lighter and more to-the-point content.

 

Improve Usability with Up-to-Date Designs

Layout can be another big source of improvement for a new site. You will have designed the website according to your or your own company’s tastes, and while this can be great, fresh sets of eyes always reveal new improvements or bugs that may have previously been unseen. Over time, listening to feedback and making changes based upon that feedback for user friendliness. Looking to competitor websites to see what they are doing better than your site can also be a good source of insight.

 

Features can be added or improved on your website as time progresses. Maybe you have expanded to 2 locations and now wish to have both locations on the site, with a user interactive map. Maybe you want to start blogging but want a certain interface and setup for it that is a little different from a basic page on your website. Perhaps you want to start allowing people to apply to jobs directly through your website. These are all common improvements you can make to your website over time.

 

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When building a website, figuring out exactly what you want to say and how you want to say it can be one of the biggest challenges. How do you get your point across, while still being visually appealing and getting your points across to your visitor?

 

 

Business man writing on desk

 

Make a List of Pages

A great starting point can simply be making a high-level list of the main subjects you want to talk about on your site, besides the obvious Contact and About pages which tend to have somewhat self-explanatory content. This will give you a list of topics to begin writing about if you do not have existing material to place on the site. If you have an existing website and you are just revamping, this is essentially already done for you in the form of your existing navigation, and you can simply add and trim topics as you see fit.

 

Set the Tone

From here, you will need to gauge the level of professionalism you wish to portray through the writing on your website. Many companies these days have a much more casual way of communicating with clients than more traditional or old school companies, and the language you use on your website should reflect the language you plan on using with your clients at every stage of your interactions. If you have a younger target market, consider utilizing social media such as Instagram or Twitter, and platforms such as Facebook or LinkedIn if you are going for an older audience.

 

Once you have the tone and your subjects, simply begin writing organically about the subjects which you know well. It can be hard to get that first sentence down, but once the words start flowing it will be a lot easier than it seems at first. Move on to the subjects you need a little research on later, as your confidence will have been built up by writing about your mastered subjects.

 

Review and Refine Your Content

The final step is to edit your content. Beyond the basic spellchecking and grammar checking, you will want to make sure that key words you wish to target with search engines are mentioned a variety of times within. You don’t want it to sound unnatural, but just make sure you mention words you think someone may type into a search engine when they look for you.

 

That’s it! Look out for more tips on maintaining your website in the future, and if you need a hand with anything to do with your website reach out to us.

 

Cotact us today

 

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