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We've written some insightful, entertaining articles that span topics from support to design to content management and beyond!




This is a headshot of Shauna Ramsaroop.

Young woman managing her small business with a laptop

 

There is no doubt that the pandemic really turned everyone’s lives upside down, but one the groups of individuals that took the brunt of the pain were professional women. The retail, foodservice and hospitality industries are predominantly made up of female employees with COVID-19 forcing restrictions on these industries, more women were forced to function on a significantly decreased income.

 

In addition to restrictions in the industries mentioned above, the move to online learning for children and students required parents to be at home and adjust their lifestyle to take on more roles and responsibilities when it came to educating their children.

 

According to Business Development Bank of Canada (BDC):

“The federal government has provided more than $52 billion in emergency relief support including programs for businesses but in many cases, the size and structure of women’s businesses made them ineligible. Statistics Canada confirms that the impact of COVID-19 has been highest on those with under 20 employees and in service sectors.”

 

Although women have struggled significantly throughout the pandemic, they have perpetuated a movement silently and are showing resilience and growth. With more women staying home and creating ways to make an income, we’re seeing a significant growth in women entrepreneurs, and this is a great thing.

 

The Women Entrepreneurship Strategy spearheaded by the federal government agrees as well:

“The full and equal participation of women in the economy is not just the right thing to do; it's the smart thing to do.

 

Studies show that by advancing gender equality and women's participation in the economy, Canada could add up to $150 billion in GDP. Only 16% of Canadian small and medium-sized businesses are owned by women, and the Government of Canada is working to change that.
 

The government is advancing women's economic empowerment with the first ever Women Entrepreneurship Strategy (WES), a more than $6-billion investment that aims to increase women-owned businesses' access to the financing, talent, networks and expertise they need to start up, scale up and access new markets.”

 


 

With the Federal Government rallying to aid women entrepreneurs, you’ll find there are a lot of resources available to you to help in all stages of starting your small business. I came across a fantastic list of resources from Unlimited Mississauga’s website:

 

 

Resources for Women Entrepreneurs

 

Women Entrepreneurship – Pandemic | Resources, funding & support

  • COVID-19 – Resources for Women Entrepreneurs in Canada – wekh.ca

  • Government of Canada to Invest $100M to support women impacted by the pandemic  – canada.ca

  • Economic Insights | Women-owned Enterprises in Canada – www.150.statcan.gc.ca

 

Women Entrepreneurship Strategy

The Government of Canada is advancing women’s economic empowerment with the first-ever Women Entrepreneurship Strategy (WES) to help women grow their business through access to financing, talent, networks and expertise.

www.ic.gc.ca

 

Women in Business Guides

The Government of Canada provides guides for women entrepreneurs to start, manage and grow their business; including financing, business planning, support groups, regulations and taxation, and inspirational stories.

 

Grants, Financing and Funding For Business Women

The Government of Canada provides links to resources for women entrepreneurs to access funding to capitalize on opportunities, diversify markets and grow on a global scale.

 

Business Women in International Trade

The Business Women in International Trade (BWIT) program of the Trade Commissioner Service (TCS) helps open doors and opportunities for Canadian women-owned businesses to successfully expand into global markets. BWIT offers women-focused trade missions, funding and financing, exporting advice and support and international contacts and opportunities.

 

Export help for Canadian Women

www.tradecommissioner.gc.ca

 

Business Women in Technology

Business Development Bank of Canada (BDC) offers the BDC Capital’s Women in Technology (WIT) Venture Fund, helping support and grow great women leaders in tech and in venture, including offering direct investments, hosting international trade missions, networking and workshop events, and more.  In the first year of investments, the fund almost tripled to $200 million, making it the largest venture fund of its kind. In addition to the WIT Fund, BDC committed to supporting women entrepreneurs and has earmarked $1.4 billion in lending for women-led businesses by 2021.

 

Women in Technology (WIT) Funding – bdc.ca

 

The CanWIT (Women in Tech) Group is a GLOBAL Forum for women professionals to connect with peers, share knowledge, promote research, collaborate and seek suggestions and advice on career advancement and business growth in the high-growth technology sector.

 

CanWIT (Women in Tech) networking group – cata.ca

 


 

As you start to build your strategy, and are looking for ways to promote your services, feel free to contact REM Web Solutions, we can help you design, build, and market your products and services digitally – through website design, digital marketing and so much more!

 

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This is a headshot of Shauna Ramsaroop.

Illustration of two people next to an NFT coin and digital items

 

Have you heard about the hype on NFT’s? Well to be honest, I surely missed the memo on this new form of blockchain-based trading. Did what I just say make any sense? Probably not. I’m still doing my best to figure this one out and it seems like I’m not the only one on the struggle bus. So let me try to decipher what I learned.

 

NFT stands for Non-Fungible Token.

 


 

Fungible vs. Non-Fungible

I think the first thing we should attempt to understand is the difference between something that is fungible and something that is not.

 

Fungible

According to Investopedia, “Fungibility is the ability of a good or asset to be interchanged with other individual goods or assets of the same type. Fungible assets simplify the exchange and trade processes, as fungibility implies equal value between the assets.”

 

Examples of physical assets that are fungible would be the dollar, gold and casino chips. If you exchange any of these for something else, the value remains the same. If I have $500 in casino chips, I have $500 in cash. Instances of digital fungible assets would be Bitcoin and frequent flyer points.

 

Non-Fungible

A non-fungible asset is something that can’t be substituted and the value is not interchangeable. Examples of physical non-fungible assets are houses and paintings. Instances of non-fungible digital assets are video game skins and copyrights.

 

Token

Now that we somewhat have a grasp on the difference between fungible and non-fungible, let us try to understand the concept of these “tokens.” A token is a digitalized certificate that is secured by a blockchain database. As defined on Investopedia, “…crypto tokens are cryptocurrency tokens. Cryptocurrencies or virtual currencies are denominated into these tokens, which reside on their own blockchains. Blockchains are special databases that store information in blocks that are then chained or linked together. This means that crypto tokens, which are also called crypto assets, represent a certain unit of value.”

 

Non-Fungible Token

I think I’m making some progress here, so let’s tackle the definition of a non-fungible token provided by Investopedia once again. “Non-fungible tokens or NFTs are cryptographic assets on blockchain with unique identification codes and metadata that distinguish them from each other. Unlike cryptocurrencies, they cannot be traded or exchanged at equivalency. This differs from fungible tokens like cryptocurrencies, which are identical to each other and, therefore, can be used as a medium for commercial transactions.”

 

That is a lot of words that now make some sort of sense to me, and I will do my best to give you an analogy that hopefully gives you a bit more clarity. When I read through this definition the first thing that comes to mind is sports cards, whether baseball, basketball, etc. Each card holds a specific value and that value is determined by the owner and purchaser. Majority of the time, there is not a dollar value attached when individuals are trading sports cards. This example would be considered a physical non-fungible token.

 

The Digital Hype

Now this is where I sometimes get lost, when discussing digital NFT’s—which can be pretty much anything, such as music, drawings, GIFs, etc.—I’m going to use digital art to illustrate such as a digital artist creates an image and sells it as an NFT; they are selling the original file. Yes, you can right click and download copied versions of it, BUT it is not the original. Think of it this way, Leonardo da Vinci’s Mona Lisa: you can go to the market this weekend a purchase a copy of it for $10, right? However, where is the original masterpiece and how much is it worth? Right now, this piece of art is hanging in the highly secured Louvre Museum and is apparently valued at somewhere around $700 million USD.

 

In 2021 the digital artist Beeple created and sold the most expensive NFT artwork. The name of the piece is “Everdays: the First 5000 Days.” It was auctioned at Christie’s starting at $100 and eventually sold for $69.3 million. This non-fungible digital token’s worth in 2021 is astonishing, however the trend is continuing and becoming a fantastic way for digital artists to make money.

 


 

If you’re anything like me, you’re probably still scratching your head in disbelief and you’re not quite sure how to make of this information. I believe as cryptocurrency evolves things will become clearer. I am currently in the process of purchasing my first NFT and will share my thoughts in a later post!

 

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This is a headshot of Shauna Ramsaroop.

Illustration of a man juggling the letters S, M, A, R and T

 

At a very young age I was taught the benefits of creating goals for myself and didn’t really understand the importance until I was much older. I remember always thinking to myself, what do I want out of life? Where do I want to be in 20 years? What do I want to be when I grow up? Great questions to ask of course, however the real kicker came in when I started asking myself…

 

How do I get there?

 

As I got a bit older, I started to really think about my personal and professional ambitions and realized that achieving milestone objectives meant creating interim ones for myself; little did I know, I was practicing the basics of creating SMART goals for myself.  

 

What does SMART mean?

SMART is an acronym used across many organizations today that represent the characteristics of creating objectives that are inspirational, focused and clearly defined. This idea came from a paper written by George T. Doran in 1981 called “There’s a SMART Way to Write Management’s Goals and Objectives” and encourages people and organizations to create objectives that are

 

Specific, Measurable, Achievable, Realistic and Timely.

 


 

Specific

Being specific is extremely important when it comes to setting objectives. This is when you clearly define what it is that you want to accomplish. Some of the questions you should ask yourself here are:

  1. To accomplish your goal, who needs to be involved?

  2. What is the result that you’re seeking by creating them?

  3. How long are you giving yourself to achieve them?

  4. What are the potential barriers that exist that can prevent you from reaching them?

 

Measurable

Apply some sort of metric that allows you to measure the progress of your objective. This will help you monitor your progress and provide you with the ability to conclude when the goal has been met. Some people use time as a metric to validate the progress of a target, some use a dollar value if there is monetary value associated to them. There are plenty of other ways to measure different types of targets; for example, if you are trying to solve a problem or create a solution, the likelihood of success can be used as a metric itself.

 

Achievable

We all create goals in life, some of us have aspirations and dreams that we would like to accomplish in our lifetime. Not to burst anyone’s bubble, but it’s incredibly important that the objectives we set out for ourselves—whether personal or professional—are achievable. Once you know what you want to do, it’s important to make sure that you have the ability to carry out what needs to be done in order to achieve your ambitions. This is not meant to discourage you; however, many see this characteristic of objective creation to be motivational. For instance, perhaps you’re attempting to do something but don’t have the skills, can you acquire them by taking a course?

 

Relevant

This in my opinion is the most important characteristic of setting a target that will increase your potential for success. Is what you are trying to accomplish relevant to you or your business? As an example, if you’re a business creating a product or providing a service and you’re faced with a decision on whether or not you should change your offering, it’s imperative to keep in mind whether or not the change is relevant to your business and customers.

 

Time Bound

It’s incredibly important to set your ambitions within an achievable timeline. Take the extra steps to ensure the end date you have chosen is a logical date. As you build out your plan and time line, be sure you have clearly stated the deliverables required to meet your ambition and establish a clearly defined time it will take to complete them, ensuring you add room for flex.

 

Now that you have the basics on what it means to create SMART goals, give it a try! Ask yourself any question that you can possibly think of, including the hard ones. Take the time to do your research, we all can achieve the objectives that we set out for ourselves, the biggest battle you’re going to face is being diligent and sticking to your plan. If you’ve evaluated each one of these characteristics and how they affect your target, you’ll be prepared for any obstacle you face.

 

Remember, this method is great for all types of goals whether they are personal or business related. It can be utilized in all departments at every level.

 

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This is a headshot of Shauna Ramsaroop.

Todd playing foosball in the office

 

Let me preface this blog with the fact that I cannot play foosball. It’s not that I don’t want to, or I don’t care to it’s simply just one of those games that I cannot succeed at. I’m a klutz by nature with absolutely no hand-eye coordination so playing the game of foosball just never fared well for me.

 

However, I do love how much joy it brings my teammates, I desperately miss the sounds and laughter of my colleagues over lunch challenging each other. Whether or not each individual chooses to play, it’s an important part of our culture at REM and gives us a little bit more than just a lunch hour break.

 

When asked why Foosball is such an important part of the REM culture our designer Christine had a lot to say:

 

“Foosball at REM builds comradery between coworkers and teaches us good sportsmanship, friendly competition and owning up to mistakes, while being silly and goofing around. It adds excitement in our office, we cheer loudly for our coworkers when we compete, which builds confidence in other areas of our lives, like our jobs. Foosball gives us an opportunity to laugh and witness aspects of each other’s personality we don’t normally see and is a great way to 'break the ice' and welcome a new team member into the group. It encourages us to create strategies and 'think outside the box,' thereby stimulating the innovative, problem solving parts of our brain.

 

"Besides the emotional and mental benefits, it’s also physically good for us and here’s why – Foosball encourages us to get up and move, even if it’s mostly our arms that are moving. We use quick, powerful motions with our arms and wrists during the game, which loosens our forearm muscles, helps circulation and relieves tension. It also increases our heart-rate, promoting good health. We’ve proven this by looking at our smart-watches with heartbeat monitors. One time, Sean S. was super dialed into the game and his heartbeat rose to more than 120 beats/minute (that’s in the fat burning zone!).”

 

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This is a headshot of Shauna Ramsaroop.

Home office with white walls and chair

 

With the continuous increase of COVID cases in the KW region, our small but mighty team transitioned back to fully working from home until further notice. The WFH lifestyle is definitely something that I’ve struggled with in the past and I thought this would be a great opportunity for me to share some tips and tricks I’ve come up with over the past year to help keep myself on point.

 

Create a dedicated workspace

Whether it’s in your basement, a second bedroom turned office, or a closet turned into a desk - having a dedicated workspace makes all the difference in the world. It was incredibly important for me to create a space that allowed me to be productive with little distractions, a place that I could go to and remove myself from when needed. If you’d like to see what our workspaces look like check out our Battle Stations blog!

 

Breaks

One of the things I struggled with at the start of working from home was breaking. I felt that when I was working from home, I needed to be accessible 24/7 and it caused me to burn out. It’s important to allow yourself to take breaks. This time around I have kept the same rest/work cycle as I would at the office, and it really has helped me. The only thing I miss is hearing the team playing foosball (we’ll get to this in another blog).

 

Get Dressed

I remember the days when I would say “I could totally just wear pajama’s all day and work.” Yes, I can but I really felt a dip in my mood and productivity when I didn’t get up in the morning, have my coffee and get “ready” for work. Rolling out of bed and turning the computer on did not work well for me. I have now reverted back to my routine and take the time to prepare myself for the day ahead.

 

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This is a headshot of Shauna Ramsaroop.

Home office setup with a glitchy effect

 

It’s been quite some time now that most of our team has been working from home, we miss each other and our awesome office. 

 

One of the most important things when working remotely is having a dedicated workspace to stay engaged and ready for action. A well-armed, personalized, organized, ergonomic home office makes all the difference when battling one’s foes, also known as daily tasks and routine. For most of us who are nerds and/or gamers, we wanted to show off our sweet setups, complete with multiple monitors, LED lights and peripheral equipment/devices. There are some perks to working at home for me – I get to snuggle with my dog on my breaks and make really good lunches!

 

We decided that it would be great to share what our at home “battle stations” look like and give you a few ideas for yours!

 

 

Sean S.'s home office setup

Sean Sanderson

 

Christine's home office setup

Christine Votruba

 

Sean L.'s home office setup

Sean Legge

 

Sean M.'s home office setup

Sean McParland

 

Ryan's home office setup

Ryan Covert

 

Rob's home office setup

Rob Matlow

 

Todd's home office setup

Todd Hannigan

 

Matt's home office setup

Matt Stern

 

Shauna's home office setup

Shauna Ramsaroop

 

 

 

For more tips on how to create a great workspace, check out this blog post: “A Streamlined Work Environment

 

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This is a headshot of Shauna Ramsaroop.

A row of matches burning in succession

 

As we all navigate unknown waters in the world we’re living in today, there are a significant number of factors that could potentially cause you to burnout and sometimes we don’t recognize we’re doing it to ourselves. Whether it be the result of working from home around the clock, changes in childcare or lack thereof, some of us are working multiple jobs. Right now, it’s easier than ever to run ourselves to the brink of a burnout – I thought I would share some time tips on how I blow it up!

 

  1. Hydrate – I know this seems like a no brainer, but instead of reaching for that 2nd or 3rd cup of coffee, drink water. When I started back at REM, I was coming out of an extremely demanding job that I found I was pumping myself with far too much caffeine and not enough water. It wasn’t until one of our Sean’s and Rob said “Shauna – you need to drink more water”. They were right, something as simple as water helped reduced my headaches, gave me more energy and most importantly helped me focus on tasks at hand without suffering from caffeine dips throughout the day.
     
  2. Schedule “Me Time” – also known as breaks. Force yourself to get up and remove yourself from the screen time throughout the day. It’s exhausting constantly on your computer, on your phone, answering emails and phone calls, being in Zoom meetings. Be diligent in reviewing your schedule at the beginning of the day and scheduling in 5-15-minute breaks for yourself. Stand up, stretch, go for a quick walk, be conscious of how much time you’re actually spending in front of the screen and interrupt it. You’ll notice less headaches and you’ll see an increase in productivity.
     
  3. Breathe – I know this one may sound silly we all breathe. However, do you ever take 30 seconds to really dial in and focus on your breathing? It’s a great exercise and helps you connect your mind and body. Especially if you’re troubleshooting an issue or working on a problem take 30 seconds and pay attention to yourself breathe, take deep breaths in and out focus on your diaphragm and how it moves with each deep breath. It helps you re-centre your frame of mind and alleviate stress!
     
  4. Talk to your Manager/Boss – If you feel yourself burning out, odds are so is your direct report. Sit down and chat with them about it and I bet they are full of advice on how to manage your schedule, shine a light on tools that you probably forgot are available to you to help manage your time. At the end of the day, our managers want us to succeed – when we are performing at our best, business is good, and they are there to help.

 

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This is a headshot of Shauna Ramsaroop.

Graphic of a 3D rendering of the Coranavirus in a grey background

 

In previous blog posts I chose not to even type the name “COVID-19” mainly because I was exhausted of hearing about it, frustrated with the pandemic, doing my best to force a smile behind my masked face. Here we are again – amidst the second wave and although it’s not the greatest feeling, I feel like we’ve come together to make it more bearable.

 

How is our REM team coping? I think we’re doing a pretty great job! We are in the office (our little bubble is not open to the public) and we’re all more than 6 feet away from each other. It’s nice to feel a sense of normalcy – coming into an office in the morning and leaving in the afternoon. While in the office we sometimes need to be in closer proximity to each other, we mask up – especially in shared spaces such as our washroom and kitchen.

 

We’ve removed things such as shared towels and installed a hand dryer in the washroom (Thanks, Rob!), we don’t bring in shared treats, nor do we eat lunch together anymore – which I’m the first to admit I miss, but safety first! We have also been given the flexibility to work from home when needed – which is fantastic, especially for those of us with young ones. Our team really and truly has adopted a very flexible work schedule, and we are far more sensitive to everyone’s limitations which is truly a beautiful thing.

 

At the first sign of any feeling of being ill, we stay home and determine whether we should get tested, quarantine ourselves for two weeks and then resume back in the office.

 

Luckily for us we have not had an issue, we’re all still healthy and most importantly we’re here for you!

 

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This is a headshot of Shauna Ramsaroop.

A graphic that says Happy Thanksgiving

 

Being raised as a first generation Canadian by my Guyanese grandparents meant that food was not something to take lightly. My grandmother raised and fed three children and three grandchildren - she really had a knack for feeding us all on an extremely tight budget. This meant that Thanksgiving became quite a tradition in our home. It was a meal that we all looked forward to each year, it brought us together and it was always elaborate. For as long as I could remember it was the one meal that my grandmother cooked for us that we had in common with everyone else we went to school with. Which naturally made me very grateful when marching back to school with a lunch made purely of leftovers just like everyone else.

 

Over the past 10 years I personally have taken over the task of cooking Thanksgiving dinner, filling my home with our loved ones and serving up everyone’s favourites including my own – Mashed Potatoes. I have perfected my recipe which is an amalgamation of my grandmother’s and mother’s and makes me drool just thinking about it.

 

 

As I plan out this year’s meal, I figured I might add something new into the mix, so I asked the REM team for their help – for them  to share with me their favourite thanksgiving foods and why:

 

 

“My favorite food is the Turkey that Kim (my wife makes).  I am not just saying that for brownie points.  She does a great job with it.  In fact, the entire thanksgiving meal she does is a yearly cuisine highlight!” – Rob Matlow

 


 

“Like many people we have a turkey meal on thanksgiving, but when it comes to my favourite part, I would have to say it’s pumpkin pie. Now when I say pumpkin pie I don’t mean a slice of pumpkin pie on a plate with a little shot of whipped cream on top. I mean a slice of pumpkin pie located somewhere beneath an avalanche of whipped cream. Basically, the rule of thumb is if you can decern that there is indeed pumpkin pie located somewhere on the plate then you need more whipped cream.” – Sean McParland

 


 

“All things pumpkin! Pumpkin spice lattes, pumpkin pie, pumpkin pie ice cream, pumpkin seeds… Because it’s PUMPKIN! Do I need to say more!” – Todd Hannigan

 


 

“Pumpkin Pie – If I ever leave room for it, its been my favorite since I can remember. It usually only comes around once a year and is a tradition for my mom and I enjoy, even if we are the only ones that ever like it.” – Sean Sanderson

 


 

“Because I’m Filipino-Canadian, my favourite Thanksgiving food are traditional Filipino ones such as lechon (roasted pig), pancit (stir-fry noodles) and lumpia (deep-fried spring rolls). We eat a traditional Filipino feast to celebrate Thanksgiving.  We gather as a family and serve the dinner as a pot-luck, that way each family has to contribute one type of food to the party; there’s always plenty of leftovers the next day because I have a lot of relatives!” – Christine Votruba

 


 

“Cranberry sauce. The jelly kind. I don’t like finding bits of cranberry stems in my sauce.” – Ryan Covert

 


 

“My favourite Thanksgiving food is the whole meal- from the Turkey to the cranberries.  But most of all is the time spent with family.” – Matt Stern

 


 

“My favourite thanksgiving food is carrots and neeps. It’s a delicious dish that my Granny started making for our Thanksgivings, then my father took over, and now I’m making them. So, it’s a bit of a family tradition now!” – Sean Legge

 

 

As you can see, I have a fair amount to work with, but I would love to hear from you! Please comment and share your favourite Thanksgiving eats – who knows, it may work its way onto our Thanksgiving table next year!

 

Everyone here at REM would like to wish you and your family a happy and safe Thanksgiving!

 

Please note that REM will be closed Monday, October 12th and will re-open on Tuesday, October 13th.

 

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This is a headshot of Shauna Ramsaroop.

White arrows on pavement

 

Just over two years ago I made the personal decision to leave REM Web Solutions. After 3 years of growth and development I felt that I needed to try my hand at a new adventure and see where life would take me. In my two years away, I had the opportunity to work in two positions that have given me an abundant amount of skills and provided me with some interesting life experiences.

 

In my first position post REM I had the opportunity to work with dozens of early stage tech startups. I learned the ins and outs of the challenges they face at different stages of their growth. I was lucky enough to guide them through programming available to them in the region while assisting them in building their business plans, completing market research, and preparing themselves for the long journey ahead while supporting their passions. I learned how to speak in front of large groups of people, spent significant time with the graduating classes of University of Waterloo’s MBET program and meeting some pretty cool people like Prime Minister Justin Trudeau! My time in the role was very humbling, sitting with small to medium sized business owners and watching their struggles while they put their livelihood on the line gave me new perspective on life and business.

 

My second position post REM was a whirlwind to say the least. I decided I wanted to try something that wasn’t as customer focused, I became a project manager for a local automation company. Hardware was completely new to me, from the very start I couldn’t believe how much there was to learn but I had a fantastic team of PM’s and Engineers who took me under their wings and guided me along the journey. I learned project management best practices, I learned how to communicate with different cultures as majority of my clients were overseas, I learned how to build project schedules, use industry driven tools and most importantly I learned that there was no challenge I was not willing to take on.

 

I thrived in both positions and learned a lot but no matter what I did, the connections and friends I made, neither role or company felt like home. In early June an opportunity presented itself for me to come back to REM and without hesitation I said yes. As wonderful as both jobs were, and as grateful as I was to have the opportunity to work at both companies, it was time for me to return. REM Web Solutions was where I started in the tech industry. It’s where I built relationships with my colleagues that I consider family. We offer a wonderful product, our clients are amazing and at the end of the day I feel accomplished, inspired, and most importantly happy to be home.

 

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Contributors

Shauna Ramsaroop
76
October 19, 2021
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Rob Matlow
109
October 8, 2021
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Sean McParland
18
August 20, 2021
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Christine Votruba
29
August 12, 2021
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Ryan Covert
48
July 26, 2019
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Sean Sanderson
63
July 23, 2019
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Matt Stern
4
July 16, 2019
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Sean Legge
1
June 28, 2019
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Todd Hannigan
47
November 13, 2018
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