Small Business Blog

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Selling Remotely: The New World of Virtual Sales

Most people during the pandemic and with this new age of technology have shifted to online sales; our sales team at REM is no exception. We here at REM have adjusted our sales and outlook on the industry as the state of world of communications has been changing over the past 3 years.
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Scams

In the past few weeks, I’ve received several messages from people that consist of a screenshot of a text message or email followed by one word “Scam?”. Invariably, they were all scams. So, I figured it might be a good idea to make a blog post with some tips on picking out whether something is a scam or not. These can apply to various types of scams like...
Tags: Support
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Building a Website for Your Small Business

Congratulations starting on your journey as a small business owner! As you navigate the waters and try to stop your head from spinning, we figured it would be a great time to get your feet wet on the steps to building a great website for your small business.
3D Illustration of a computer with office and website-related icons around it

Does the World See You?

It’s been over a year of some businesses struggling to stay alive as a result of the pandemic. This year has taught us how to restructure our teams, building work from home infrastructures, taking every precaution in the book for essential workers that are required to physically be around each other. We see new opportunities and new businesses ris...
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Help! Series – My Mailbox is at Capacity

One of the most common support questions that we get at REM involves our clients email hosting, and we get it – if something isn’t working right with your business email it can be rather frustration. The most frequent issue that support receives is our clients reaching their mailbox capacity and cannot receive emails.
Tags: Support
Illustration of people in front of CSM lettering

Customer Success Managers at REM

Our REM team consists of many different roles, in this blog I’m going to highlight some of the responsibilities of our Customer Success Team. Our Customer Success Managers (CSM’s) at REM act as hybrid contacts for you from the start of your journey with us, through the deployment and are here to support you after your website goes live.