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This is a headshot of Shauna Ramsaroop.

This month I finally had my first training session!!! When taking on the role of "Customer Ambassador" this responsibility was the one I was most excited for! Why? I absolutely love people! Interacting with our clients on a daily basis is not only rewarding, but as you learn new things about our services, I am challenged to be the best ambassador for you. Training sessions for me, are a fantastic way to get to know you on a personal level and allows us to share some laughs, while assisting you in navigating through [email protected]!

 

Typically we like to complete training sessions before your website becomes live, from the support perspective, it is critical that you take advantage of this time with me. It gives you a chance to learn how to effectively use [email protected], prepare you to make content changes to your website prior to going live, and allows you to address any concerns that you have with navigation of our content management system. We sit down for a couple hours (with a fantastic cup of coffee) and go through each of your modules together! It is meant to be a comfortable learning environment for both the client and myself, and so far it's going wonderfully. 

 

If you happen to receive an email from me in the near future for a training session, please get back to me and let's book some time!! I'd absolutely love to meet you in person and am thrilled to help you with your [email protected]!!

 

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