Get in touch with us today! Call us toll-free at 1.866.854.4111 or email us at
Web Design Development Kitchener Waterloo Guelph Cambridge E-commerce
This is a headshot of Jamie McBurney.


We're celebrating our first official year of WebWiz@rd 3 here at REM and I thought it would be a great time to share some of my experience and thoughts related to it.


Now for part 4, the Second & Third Phase Customers


Second Phase Customers


Our second phase customers were the ones with sites that had bigger modules, voluminous content or simple problems that needed more experience to solve.


Rob spent more time talking migration plans with these customers to make sure that they were ready for the new features that would replace their old features, and the reception had been overwhelmingly positive.


A few customers requested more time before making the leap, and so we easily accommodated them by moving them into Phase 3.


Rob also found it quite "fun" for a lack of a better word to show off our new toys to new customers.  I'm was please to see the 50+ new customers that have come on board in the last few months, based on their excitement for our tools and our designs.


Third Phase Customers


We technically in the Third Phase as of the writing of this post.  This phase was reserved for our most complicated sites, and for people that preferred to be in the last group of conversions.


One of my favourite accomplishments for this phase was our ability to fold in each customer's unique tools into our standard WebWiz@rd framework.  This gave our customers consistent icons and interfaces, and most importantly, a single sign-on to manage all of the aspects of the site.


We're almost done moving everyone over to the new system, and boy am I excited to show those customers what's coming down the pipe.  


In my next post on the subject, I'll give some parting thoughts and hint at what comes next!


Photo Courtesy: Larisa Koshkina

Subscribe to this Blog Like on Facebook Tweet this! Share on LinkedIn


Blog Contributor Portrait
Sean Sanderson
July 23, 2019
Show Sean's Posts
Blog Contributor Portrait
Matt Stern
July 16, 2019
Show Matt's Posts
Blog Contributor Portrait
Brad Anderson
July 12, 2019
Show Brad's Posts
Blog Contributor Portrait
Sean Legge
June 28, 2019
Show Sean's Posts
Blog Contributor Portrait
Sean McParland
June 28, 2019
Show Sean's Posts
Blog Contributor Portrait
Rob Matlow
April 17, 2019
Show Rob's Posts
Blog Contributor Portrait
Christine Votruba
January 18, 2019
Show Christine's Posts
Blog Contributor Portrait
Todd Hannigan
November 13, 2018
Show Todd's Posts
Blog Contributor Portrait
Ryan Covert
August 4, 2016
Show Ryan's Posts