Any individual can look back at their technology habits from just a few years ago and recognize how their own web use has changed significantly. The pace of change within the tech world is always fast and the upcoming year is no exception. One year from now, those same individuals will use technology in more advanced ways as new concepts and tools arrive for public consumption. Read on to learn more about some of the trends expected to change the way we use technology once again.
Machine Learning Chatbots
More and more tech professionals about talking about AI (artificial intelligence) and machine learning. Just as automated phone systems are becoming more sophisticated -- better at understanding human conversation, so are machine learning chatbots available on websites. Rather than thinking of bots as "taking over" a human's job, consider how a bot could allow a small business to focus on providing increasing services for customers rather than performing mundane tasks such as appointment setting or answering repetitive queries about products or services available.
Mobile Design is King
Just a few years ago web designers encouraged their clients to have a mobile presence along with their traditional website. Now websites lean very heavily toward servicing mobile users. Certainly no one is advising businesses to abandon their traditional websites, but a site optimized for mobile users is now in the number one spot when it comes to maintaining a presence on the web.
Design - Clean and Minimalist
When web designing first became part of building a website, there was the notion that incorporating cool graphics and other visually impressive features could attract users through the use of these "wow" factors. Today, users are not necessarily interested in distracting features that take a long time to download. Instead, they are far more interested in acquiring the information they are seeking as quickly as possible. This is not to say that websites, both mobile and traditional, need no longer be attractive but simply that quickly delivering information wrapped in a clean, minimalist package is desirable to users.
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