Today, it is now essential for all businesses to be able to operate at least somewhat remotely or in a manner which allows remote access to their goods or services. What this means is that if I need to book an appointment somewhere or I need to make a purchase of a product, I should be (and it could be argued that I need to be) able to make that happen online. If this is not the case, the business is most definitely behind the curve and competition when it comes to accessibility.
Even more so, the current health climate is pushing people to want their goods delivered, and for their services to be performed in a manner which exposes them to the least risk possible. As such, putting yourself in a better position to be able to fulfill these requests will give you an edge in the coming economic environment. Having your website able to take orders, book appointments, ship goods, and essentially allow your business to operate remotely will also give you access to a range of customers you did not have access to before, such as ones who simply live too far from a physical location to make a convenient trip.
Lastly, this can give you access to individuals who may require remote services due to disabilities or other life circumstances which prohibit them from accessing your type of goods or services normally. This could be anything from remote counselling to online guitar lessons, but making something accessible without needing to leave the home is going to give you a massive edge in the years to come.
If you have any questions give us a call or let us know in the comments!