Accessibility Policy

Website Accessibility:

This website aims to conform to W3C Valid HTML 4.0


Accessibility features:

  • All informational images contain an ALT tag and decorative images are either relegated to the CSS document or have a null ALT attribute. (Work In Progress)

  • All pages have valid HTML.

  • Links have been written to make sense out of context. Where this has proved impossible the title tag has been used to expand on their meaning. (Work In Progress)

  • The website offers full functionality in all modern browsers on both PC and Mac.

To increase the text size:

  • Chrome: Customize and control Google Chrome

  • Internet Explorer: View > Text size > Largest

  • Firefox: View > Text size > Increase

  • Opera: File > Preferences > Fonts > Minimum font size (pixels)

  • Alternatively, scroll with the wheel of your mouse whilst holding down the control key.

Office Accessibility:

At this time our office is somewhat wheel chair accessible. We have one small step up leading into our office, and one step down once inside.


Customer Service Policy:

To view REM's full AODA Customer Service Policy, please click here.


For any questions, concerns or feedback please contact us at 519-884-4111 x 0 or



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72 St Leger Street, Unit 2

Kitchener, ON, N2H 6R4

P: 519 884 4111 | TF: 1 866 754 4111


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