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Ryan Covert

Taking Ownership In Software Development

 

Bugs; software can (and will) be full of them from time to time. At REM, we take ownership of the solutions that we provide to our customers. Part of that undertaking involves standing behind our solutions even if something fails to meet our own strict standards.

 

We are trained to handle failure in a calm and calculated manner.  When a bug report is filed for one of our customer's websites it is treated with a high level of priority.  REM stands behind its products and services and always looks to increase the success of its customers through the success of our software.  We own our mistakes just as we own our successes.  If a problem is found in any area of our expertise, the brightest mind for that specific area is put to the task of unearthing the route cause of the problem and then fixing the problem so that it no longer affects the customer in any negative way.

 

REM owns bugs. We hunt them down and eradicate them with tried and true methods that have served us well over the years.


We will build you great software and we will stand behind it.  We own our work.

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Sean Sanderson

Personalizing Your Hardware

 

Here at REM most of us do our daily work on Apple Macbook pros. In my opinion they are already delightfully designed but it's always fun to personalize and make something your own.

 

Someone must have had an urge to stand out of a crowd and thought of a really creative idea to make use of stickers and the glowing Apple logo on the back.

 

Below are a few examples of stickers being used on Macs to make them really stand out.

 

 

 

 

 

 

 

 

Last but not least, my own machine is sporting a Heisenberg sticker from the hit show Breaking Bad!

 


 

 

[images via BoredPanda]

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Rob Matlow

A lot of exciting things at REM

 

We have a lot of exciting things that have happened, are happing and about to happen here at REM!

 

First off, let me welcome Christine Alon.  Christine started with the REM team a few weeks ago and has already proven to be a fantastic addition to our talented design team.   Christine was educated at OCADU (Ontario College of Art & Design University) and has many years experience working in the design world.  Her passion and talent is evident in her work.  She is also gaining fast experience at foosball (a popular break time event at REM).  We are very excited to have Christine on board and I know our customers will love her work.

 

We have a major new version of WebWiz@rd being released in later March (WebWiz@rd 4).  It has some really cool new tools and allows you to manage your website even easier than before.  Stay tuned for details on all the great new features we have added once it is released.

 

We are building a new website for ourselves.  After 4 years it was time for our own face-lift.  We are planning on launching our new website later in March with the new release of WebWiz@rd 4.  I'm looking forward to a fresh look.

 

There are even more exciting things to come that I can't even tell you about yet so check back in March/April to see what we have up our sleeves.

 

By the way, if you want a fresh look for your website just give me a call and we can chat about it.  

519-884-4111 x 111.

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Christine Alon

How to make a great website for your customer

 

 

 
How to make
a great website
for your customer
  Blog Image 1

Re-read the creative brief and do your research on their company.

Do this before you meet with them or give them a call. Doing your research helps a lot before meeting/talking with the customer. You'll feel more confident talking to them. And they'll feel confident talking to you too.

 
 
  Blog Image 2

Listen to their ideas about what they want for the website.

Ask them to recap what they wrote in the creative brief. Pay attention to the key words they say. And also make sketches and notes to help you remember.

 
  Blog Image 3

Ask them for examples of websites they like, or how they want their site to look like.

You can learn a lot more about what they like if you ask them to show you what they want, instead of simply telling you.

 
 
  Blog Image 4

Give suggestions on how to make their website great.

You could suggest things you've seen in other websites from similar companies that might help their business or attract customers.

 
 
  Blog Image 5

Be positive!

If you're not quite on board about an idea, still be supportive on their choices, but also suggest a different, creative view-point by saying, "Yes! That's a great idea! but would you consider if we…?"

Ultimately, it's the customer's decision on what they choose.

 
 
  Blog Image 6

Reiterate by saying their words back to them.

Do this at the end of the meeting/conversation. Make sure you and your customer are on the same page. Pay attention to their tone of voice, and what words are repeated the most because that's what's the most important to them.

 
 
 

And remember:

Customer success comes first!

 
 

 

 

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Laura Renner

Congrats on Your New Site Ontario Truck Training Academy!

 

I would like to congratulate Ontario Truck Training Academy on the launch of their new site!  

 

Everyone from both the REM and Ontario Truck Training Academy teams deserves a congrats on a job well done!

 

Here is a brief snapshot of their new site:

 

 

If you would like to see the new design please visit the Ontario Truck Training Academy website here.

 

 

 

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Jillian McBurney

Keep Up The Great Work Sean!

 

Recently Sean Sanderson, here at REM, was promoted to Senior Graphic Designer.

 

Along with his day-to-day responsibilities, each Friday Sean now takes part in our weekly production meeting. Although our production meeting has been in place for a number of years, being part of the meeting is new to Sean.

 

As you can well imagine we discuss the status of projects at the production meeting; what was completed during the week that just passed and what needs to be addressed during the upcoming week.

 

On Friday Sean took part in his second production meeting and I was so thrilled with the quality of work that he completed, his awareness of outstanding projects and his eagerness to improve our process and to make things run even smoother and with even less potential confusion.

 

I am not Sean's supervisor, manager or boss.  I am just his co-worker, but in his new role we will be working more closely than we have up to this point.  I am really, really excited to be working along side Sean to ensure that deadlines get met and that clients are happy.

 

Congratulations Sean on your new position and on a fabulous start!

 

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Jamie McBurney

WebWiz@rd 4 - Alpha Testing Has Started

 

 

Our latest and greatest version of our WebWiz@rd content management system has just entered the exciting phase of Alpha testing.

 

The first live site to use the technology will of course be ours, and will be launched within the next few weeks!

 

A more exciting update will follow after our site launch.

 

 

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Ryan Covert

Coffee

 

Who else drinks coffee while they work?  I agree; that was a loaded question. For me, waking up and brewing a large cup of coffee is one of the first things that crosses my mind in the morning. Sure, I have responsibilities and loved ones to think about, but coffee makes it SO MUCH EASIER to deal with all of that.  Especially in the morning.  Who am I kidding?  Especially any time of day.

 

This year I am debating on upgrading to a Keurig 2.0 coffee machine.  I currently have one of the previous generation models and although it still serves me very well (or rather, it serves coffee very well?), it's hard to avoid wanting to snap up the new machine and sell the previous version.  I love coffee, and the Keurig really is the best thing since sliced bread for most coffee lovers.

 

Granted, I am NOT a coffee snob.  Not even in the least.  However, I have taken a recent liking to Starbucks' "Holiday Blend" this Winter season and I'm actually drinking some of that special brew as I type this very blog post, one late Monday evening.  It tastes great and doesn't leave a bitter taste in my mouth.  So, #Winning!

 

Do you have a favourite blend of coffee that you enjoy?  Something local, perhaps?  (If you're in the area around Brighton, Ontario any time, check out Lola Cafe's flavours.  They're great!) Or do you like the mass-marketed coffee tins?  Don't be shy; my go-to coffee has been Maxwell House's Dark Roast for many years now.  It's only during the holidays that I tend to switch things up.

 

Coffee helps fuel my brain for coding.  What does it do for you?

 

 

 

 

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Sean Sanderson

Useless Websites For Your Entertainment

 

Without a doubt there are a lot of websites that we all love to visit that waste way too much of our time.

 

Other than the tantalizing top time wasters we all know and love such as Youtube, Reddit, Facebook, etc, there is a website dedicated to finding the most useless sites on the internet.That site is called 'The Useless Web' and it does a fantastic job.

 

Below are some of the ones I found to be the most ridiculous. What are you favorites?

 

http://cat-bounce.com/
 

http://www.rrrgggbbb.com/

 

http://eelslap.com/

 

http://www.sanger.dk/

 

http://burymewithmymoney.com/

http://randomcolour.com/

 

http://www.koalastothemax.com/


Sources:
http://www.theuselessweb.com/

 

 

 

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Laura Renner

Family Day 2015 Hours

 

REM Web Solutions will be closed on Monday, February 16 for Family Day.

 

We will resume normal business hours on Tuesday, February 17.

 

Have a safe and happy holiday!

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Blog  Bloggers


Ryan Covert
34
March 20, 2015
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Sean Sanderson
39
March 17, 2015
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Rob Matlow
49
March 13, 2015
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Christine Alon
1
March 10, 2015
show Christine's posts
Laura Renner
50
March 6, 2015
show Laura's posts
Jillian McBurney
39
March 3, 2015
show Jillian's posts
Jamie McBurney
41
February 26, 2015
show Jamie's posts
Joe Labrie
38
January 27, 2015
show Joe's posts

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2015

March
Taking Ownership In Software D ...
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Keep Up The Great Work Sean!
February
WebWiz@rd 4 - Alpha Testing Ha ...
Coffee
Useless Websites For Your Ente ...
Family Day 2015 Hours
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2014

December
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July
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Always looking at ways to impr ...
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We Give You Direct Access To T ...
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REM Staff Bio – Joe Labrie
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2013

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An Addition To The Covert Fami ...
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Why We Do Things the Way We Do ...
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New Hardware – 29” Ultrawide D ...
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Tech Talk at the Cambridge Cha ...
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Domain Name Disputes
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Supporting Our Clients Past 9 ...
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September
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Bicycled To Work Today - 10KM
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August
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July
Civic Holiday
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Where's Your Website?
Even *I* Get A Vacation Once I ...
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This Summer Give Your Website ...
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Happy Belated Canada Day
June
How to improve your search eng ...
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Optimizing User Interfaces in ...
Account Manager Position
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May
How to improve your search eng ...
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Google Street View Photography ...
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April
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March
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How to improve your search eng ...
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2012

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Happy New Year from REM Web So ...
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REM Holiday Hours 2012
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The Importance of an Effective ...
November
Module Thoughts - Image Editor
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My first few weeks at REM Web ...
#Winning (or one example of wh ...
Clear & Bright : Composition : ...
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Design Tips for Beginners
Halloween at REM Web Solutions ...
October
Choosing Conceptual Images For ...
REM Staff Bio - Laura Renner
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Rapid Release Cycles
Yes, it's true...
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Quaint Query for Quick Bit Fli ...
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September
Back to School (Mobile Madness ...
Let Music Help You Design
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The Digital Plans Room Suite o ...
Career Opportunity at REM
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Web Fonts - Current Limitation ...
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August
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Thoughts on tools - Mac OS X - ...
Work-Life Balance
Getting Out of a Design Rut
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Poor File Names Can Lead to a ...
REM Web Solutions closed on Mo ...
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Textures in Web Design
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June
Canada Day
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REM Web Solutions is moving
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The Importance of Having a Mem ...
Pushing Creativity with Web Sa ...
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Building a website yourself ve ...
The “Green” Office
April
Web Poll: Hiring a Web Design ...
Things to think about before d ...
REM Staff Bio - Jamie McBurney
Spring Clean Your CMS
Part 4 – Media Management and ...
The Web Design Process: Part 2
Pay Per Post Blog Marketing
Thoughts on tools - Windows 8
Why Get a Website?
March
WHO Is This Email From?
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Social Media APIs- Part 3
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February
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A Keen Eye For The Obvious - P ...
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Website Readability - Serif vs ...
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Google Maps API
January
A Keen Eye For The Obvious - P ...
REM Staff Bio - Sandra Nador
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Your Website + Meta Tags = Bet ...
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2011

December
What are APIs and what advanta ...
Mobile Website Development - P ...
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July
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