The 7 Guiding Principles
of REM

1 

Customer Success Comes First

A successful customer simultaneously demonstrates our worth in the market and our strength over our competitors.

2 

Take Ownership

REM leaders own solutions. We demonstrate our solutions by owning the problem first.

3 

Think More

There is always another option. Always. Find it.

4 

Improve Everything

Good enough is only good enough for now. We improve on everything we know and do every chance we can.

5 

Congratulate the Victory

Amplify our momentum with positive recognition.

6 

Persevere

In the face of debate, challenge and confusion, we push forward. We make it through.

7 

Customer Success Comes First

A successful customer simultaneously demonstrates our worth in the market and our strength over our competitors.