Get in touch with us today! Call us toll-free at 1.866.754.4111 or email us at [email protected] Close button
Web Design Kitchener Waterloo Guelph Cambridge AODA Development
This is a headshot of Laura Renner.

 

Customer success is the most important of our Guiding Principles (which is why you see it appear twice!).

 

Being the main technical support contact for our customers, I can definitely understand why the success of their website is extremely important. Because I work on and one-on-one basis with our customers I get to see the website from the beginning - to launch - and on wards.

 

I am here to answer any and all questions about the website and WebWiz@rd so I see a lot of different problems and help find a lot of different solutions.

 

It warms my heart to have a happy customer launch an awesome new site (even if there was some learning along the way). I have always seen the launch of a new site almost like moving into a new home. It's your space and it represents you - it's a great feeling to finally have it up and running smoothly and looking great (sort of like when you finally finish unpacking and organizing!).

 

I have recently started congratulating customers on the launch of their new sites using my blog posts. It is my own personal way of encouraging customer success through free marketing.

 

Many people browse blogs for information or something to read. If they come across a new site launch post and the subject matter interests them they are likely to contact the company.

 

2015 is going to be a great year for REM. Stay tuned to see even more examples of how customer success comes first!

 

 

Subscribe to this Blog Like on Facebook Tweet this! Share on LinkedIn

Contributors

Sanj Rajput
117
March 14, 2024
Show Sanj's Posts
Melissa Yates
1
February 27, 2024
Show Melissa's Posts
Rob Matlow
138
February 20, 2024
Show Rob's Posts
Amanda Turner
1
February 20, 2024
Show Amanda's Posts
Alina Litvinenko
1
February 6, 2024
Show Alina's Posts
Tabitha Doyle
1
January 30, 2024
Show Tabitha's Posts
Christine Votruba
31
August 29, 2023
Show Christine's Posts
Sean Sanderson
66
December 19, 2022
Show Sean's Posts
Haley Burton
1
December 7, 2021
Show Haley's Posts
Generic Administrator
1
December 3, 2021
Show Generic's Posts
Colleen Legge
1
November 26, 2021
Show Colleen's Posts
Sean McParland
18
August 20, 2021
Show Sean's Posts
Matt Stern
4
July 16, 2019
Show Matt's Posts
Sean Legge
1
June 28, 2019
Show Sean's Posts
Todd Hannigan
47
November 13, 2018
Show Todd's Posts